Frequently Asked Questions
Is YTmate completely free with no download limits?
Yes! YTmate does not restrict how many videos or audio tracks you download each day. There are no fees, trial limitations, or required accounts.
What devices and operating systems are supported?
Because YTmate runs in any modern web browser, it works smoothly on Windows 11/10/8, macOS, ChromeOS, Ubuntu/Linux, Android phones and tablets, iPhone, iPad, and smart TVs with web browsers.
Can I extract 320kbps MP3 audio from any video?
Yes. When you choose the 320kbps MP3 quality setting, our conversion engine extracts the highest quality audio stream and encodes it with the LAME MP3 codec at 320 kbps constant bitrate with complete ID3 tags.
Why did my download fail or show an error?
Common reasons for download issues include:
- The video is set to Private or requires age-restricted YouTube login.
- The URL contains extra tracker parameters (try copying just `youtube.com/watch?v=ID`).
- The video is a live stream that has not finished broadcasting yet.
- Temporary network congestion. Try refreshing the page.
Is it safe to download videos using YTmate?
Yes. YTmate operates securely over SSL (HTTPS), requires no installation of executable (.exe) files or third-party extensions, and does not retain personal information or download history.
Where do downloaded files go on my computer or phone?
By default, web browsers save downloaded files to your designated "Downloads" directory. On Windows, press `Ctrl + J` to see your download list. On Mac Safari or Chrome, press `Cmd + Option + L`.